Disclaimer

This Disclaimer governs your access to and use of the payment solutions services (“Services”) provided by Strandify Solutions (“Company,” “We,” “Us,” or “Our”). By using our website, mobile application, APIs, or related Services, you (“User,” “You,” or “Your”) agree to the terms outlined below.

No Guarantee of Uninterrupted Service

While we strive to maintain continuous access to our Services, uninterrupted or error-free operation cannot be guaranteed. Service disruptions may occur due to:

  • Scheduled maintenance or system upgrades
  • Technical malfunctions, software glitches, or errors
  • Circumstances beyond our reasonable control

Payment Processing

  • We act solely as an intermediary between merchants and their customers.
  • We do not guarantee the quality, legality, safety, or delivery of products or services purchased through the solutions.
  • All disputes must be resolved directly between the buyer and the merchant.

Payment delays or failures may arise from:

  • Bank or network outages
  • Insufficient funds
  • Fraud detection or risk management actions
  • Compliance with regulatory requirements

Compliance with Applicable Laws

Our Services operate under relevant Indian laws and regulations, including:

  • Digital Personal Data Protection Act, 2023 (DPDP Act)
  • Information Technology Act, 2000
  • RBI guidelines

User Responsibility: You are accountable for ensuring your use of the Services complies with all applicable laws and regulations.

No Financial or Legal Advice

  • All information provided through our Services is for general informational purposes only.
  • It does not constitute financial, legal, or tax advice.
  • Users should consult qualified professionals before making any financial, legal, or tax-related decisions.

Third-Party Links and Integrations

  • Our platform may include links or integrations with external websites, applications, or services.
  • We do not control, endorse, or assume responsibility for the content, practices, or policies of these third-party entities.

Security and User Responsibilities

We implement strong security measures to protect user data; however, complete protection against unauthorized access, cyberattacks, or hacking cannot be guaranteed.

Users are responsible for:

  • Safeguarding login credentials
  • Protecting payment and financial information
  • Managing personal data shared while using the Services

Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our Services.
  • Our total liability for any transaction is limited to the transaction fees paid for that specific transaction.

Updates to Disclaimer

  • This Disclaimer may be revised periodically to reflect updates to Services, laws, or regulatory requirements.
  • Continued use of our Services following updates signifies your acceptance of the revised Disclaimer.

Acceptance of Terms

If you do not agree with any portion of this Disclaimer, you must immediately stop using our Services.